The things people ask us before signing up — plain answers, no fine print.
- What is PropLane?
- One place to run your rentals: list a unit, take applications, book tours, sign leases, collect rent, and handle repairs and messages. Managers, residents, and your repair vendors each get their own sign-in.
- What does the AI actually do?
- It reads your live numbers and answers questions, and it can draft things like a rent reminder or a message. It never sends a message, charges a card, or signs a lease on its own — it shows you exactly what it wrote, and those actions only go out once you approve.
- Is there a free plan?
- Yes. Free is $0 and needs no card. You get one property listing, applications and tour scheduling, and rent collection. Residents, leases, repairs, and the inbox come with a paid plan.
- How much does it cost?
- Free is $0. Pro is $20 a month (up to 2 properties, plus residents, leases, and the inbox). Business is $200 a month (up to 20 properties and priority support). Paying for a year saves about 20%.
- Do I need a credit card to try it?
- No. Paid plans start with a 14-day trial and no card — you only add payment if you decide to keep it.
- How do my residents get in?
- You don't hand out passwords. When someone applies, PropLane emails them a one-time link — tied to the same email they applied with — to set up their own account. Once you approve them, they can pay rent, sign leases, and message you.
- Can I use it on my phone?
- Yes. PropLane opens in any web browser on a computer, tablet, or phone — no download needed. There's also an iPhone app that shows the same PropLane, so everything works the same way.